ACADEMY HELP CENTER
Browse our help sections below
Can't find the answers you are looking for? We're here to help.

General Help

What we offer?
A detailed description of what we offer and how to become a student.
How to offer our courses in your school?
Steps to quickly add our courses to your school curriculum.
How to reset your Chromebook?
If experiencing problems with your Chromebook, reset it.
Accepted Payment Methods
List of accepted online forms of payments on our platform.
Lifetime Access To Your Account
Lifetime access permissions for enrolled students
System Requirements to register
Devices required to join and register for a course

How To Join

How to register for a course?
How to become a registered user and sign up for one or more of our courses.
How to be notified of upcoming classes?
Join the waiting list to be notified when a course is open for registration.

Registered Users

How to access your account?
As a registered user, access all your information from one place.
What happens at the end of a course?
Course completion requirements to receive your certificate.
How to download your earned certificates?
From your browser, how to download your certificates.
Download course curriculum content
Keep copies for yourself of all curriculum content.
We offer ONLY Live courses
An actual teacher and a live class environment
About the teachers for our live classes
We have a dedicated group of teachers hosting each course.
How to get the best WIFI signal?
Tips on how to get the best out of your WIFI.
Integrated Development Environment (IDE)
Setup your environment to code and work on class projects.

Kids & Parents/Guardians

What is the experience like?
How do young students experience and participate in our online classes.
Communications with parents/guardians.
How are parents kept in the loop about their child's progress.
Create an email account for your child.
All users must register with an email address. Create a secure email for your child.
Digital Payments You Can Use.
List of digital payments options available in your part of the world (wallet, credit card, debit card, bank transfers, split payments and more.
My Payment Is Not Being Posted.
Using our online payment system, what are our rules and promises.
Purchase prepaid debit/gift card in the Caribbean.
List of places where you can purchase a prepaid debit cards for online payment